Let’s talk about the four key Question Types used in Consumer Direct Lending and how we can...
Qortel coaches tens of thousands of calls and 70% of our feedback to phone handlers revolves...
Coaching is the development of a person by another individual called a coach. In order to provide...
To create trust, demonstrate high character and competence by following these three rules:
“Why did you mail me?” is a common opening question revealing that you caught the customers...
Qortel uses Artificial intelligence (AI) to listen to millions of calls to and from mortgage...
