Blog in 20 Seconds:
Boost engagement and trust: Call labeling displays your dealership's name on...
Blog in 20 Seconds:
Blog in 20 Seconds:
Blog in 20 Seconds:
In an era where the speed and quality of customer service can significantly impact business...
The funnel (below) begins when someone calls your office and ends when they are engaged with a...
Last time we talked about the importance of returning missed calls from the same phone number the...
Let’s review the primary, secondary and tertiary objectives of your initial inbound call form a...
It can be hard to connect and earn the trust of someone you have never met, especially when you...
Qortel coaches tens of thousands of calls and 70% of our feedback to phone handlers revolves...
The dominant caller is relatively impatient and controlling. They want information -- fast -- so...
