The funnel (below) begins when someone calls your office and ends when they are engaged with a banker or loan officer. Everything changes when callers fail to reach an available agent. Here are four steps to 100% lead engagement... for people who persist without exception.
Most of these steps can be achieved on your own and without fee. If you sourced the entire process it would likely cost you less than $100 per month per agent. Take action while leads are limited. Good selling.
Related: https://blog.qortel.com/outbound-dialing-connecting-with-more-customers